ATTENTION: When establishing your online account please carefully enter your store address including email and phone number. If the address is off, even by one digit, UPS/FedEx charges us $18 per carton to correct it, which we will reluctantly have to pass on to you. Not pleasant for either of us.
Use www.orderxaf.com for fast access to our order page.
A) Ordering Discounts: Free freight on orders over $500 (less discounts, store feed and sample packs). Free shipping limited to shipments within USA- 48 contiguous states and to a commercial shipping address only. If the shipping address is off, even by one digit, UPS/FedEx charges $18 per carton to correct it, which we will reluctantly have to pass on to you. Not pleasant for either of us. Don't make us do it!
We charge a flat shipping fee of $35 for orders under $500. (less discounts, banners, store feed and sample packs).
Full cases (all the same formulas and jar size) earn a 5% discount.
Orders that reach $750 (less discounts and at-cost items such as banners, store feed and sample packs) earn 5% discount.
Initial Stocking Order: If your ISO is $500 or more, we will send you a full color vinyl Feeding Guide banner, full color shelf strips, store feed, We Feed Xtreme tank stickers and 25 customer sample bags - no charge.
Credit card (Visa, Mastercard & Discover) charged or online payment must be received before processing order. We do not accept American Express.
Online bank to bank payment is available upon request.
B) Store Feed: We offer the 1.5 mm, 3 mm and sinking wafer as Store Feed. For orders under $500, up to two 1# bags of Store Feed ($4.50/bag) can be added to the order. For orders over $500, up to two 5# bags of Store Feed ($22.50/bag) can be added to the order. Store feed may not be resold, repacked or used for maintenance accounts. Store feed pricing includes freight and handling costs so we would appreciate if you would place We Feed Xtreme stickers on two, three or more display tanks to encourage your customers to try Xtreme. Store Feed and sample bags are not discounted and do not count toward order minimums. IF MORE THAN TWO BAGS ARE ADDED TO AN ORDER, ALL OF THEM WILL BE CHARGED AT $6/#.
C) Customer Samples Bags are packed 25 to a bag and cost you $6.25 for 25 samples. Each sample is retail priced at 50¢ for sale to customers who want to try Xtreme. If you want the program to work, please offer them for sale, not free. Then give them a 50¢ discount when they return with the empty sample bag against any purchase they make in your shop. Either way, it will get them to return, a win-win for your store.
D) MAP Pricing: If you plan or decide at a later date to sell Xtreme on your website you must first read and agree to our MAP pricing Policy. Xtreme is committed to supporting our brick-and-mortar stores and fair pricing is the one way to accomplish this goal. MAP Policy also apply to advertised in-store and online pricing.
E) Amazon and other online sales. We're not looking for additional online sales. A store with a website shopping cart offering Xtreme at MSRP is OK. Do not list Xtreme on Amazon, Walmart, eBay or any of the other online outlets. We strictly enforce MAP and MSRP pricing to protect our brick and mortar pet and fish stores.
If you have any questions, email us at keta@xtremeaquaticfoods.com or call 305-245-7717.
We appreciate your business...The Xtreme Team.